EOA Shop Policy
There are no returns on essential oils, absolutes, concretes, floral waxes or resinoids. We offer 1 ml sample sizes to try before investing in one of our rare aromatics. If unsure what a 1 ml vial is in size, please refer to the photo in our Vetiver and Styrax absolute listings. 1 ml is 20 to 22 drops depending on the aromatic. Please educate your around what the sample size is as well as what the oil is and feel free to ask if you require additional information. Anything applied to the skin (essential oils fall in that category) is not allowed to be resold and must be destroyed or we face an FDA violation and possible shut down. We are a small producer who also works with other small producers. Margins are very thin within our field and raw material is very often precious. We also work hard to not over use any plants or flowers. I have an extensive background and am happy to answer any questions you have prior to purchase. Thank you for your consideration regarding our policy.
Need help?
Contact us for questions related to refunds and returns.